Senior Partner

Adrian Florea

Adrian is a consultant with high experience in projects related to #organizational culture.

He is working as a #business advisor with board teams in order to increase #leadership effectiveness.

Moreover, he helps #sales teams to define and implement their most productive processes.

After 7 years of sales management in a multinational company, Adrian founded Trend Consult in 2000 and led the company until 2014. He is a business advisor for several board teams and is involved in large consulting projects. He supports small start-ups and teaches Sales at Entrepreneurship Academy.

1.Wakanda

Short description: The first gamified leadership academy developed for a large bank in Romania

Consultant input: Involvement of board members in the project and delivery of sessions to levels B and B-1. Coaching for the president of the bank and for the members of the board.

Customer benefits: 2-point increase in the engagement indicator. Cultural changes in leadership.

2. Reshape the Organizational Culture
Short description: Cultural transformation of a medium-sized company, increasing the effectiveness of the leadership team.

Consultant’s contribution: Cultural diagnosis, debrief sessions with the board team, individual advisory with the leader of the organization.

Benefits for the client: Reaching and exceeding the sales targets, improving the climate in the organization.

 

3. Sales processes design and implementation
Short description: Building an effective sales team in a Romanian entrepreneurial company

Consultant input: Complete design of sales processes, assistance in hiring key team members, implement a complete set of performance indicators, advisory throughout sales meetings.

Customer benefits: Reaching and exceeding sales targets, reaching a significant market share.

Raiffeisen Bank, Renault-Dacia Group, Autonom, NAOS Skin Care Romania, Romstal, WWF, ING Bank.

Speaker of the Year 2015, 2016, 2017, Trainer of the Year 2009, 2017

Adrian is Huthwaite International certified for SPIN methodology and Negotiation Skills, Eagle’s Flight Canada for numerous experiential learning sessions and Human Synergistics for CircumplexTM instruments

STELL*R CONSULTANT

Daniela Tulbure

Daniela is a consultant and counselor with over 18 years of experience in people operation management. She works as #consultant and #counselor together with professionals, managers, board teams and young people seeking their career path in order to become aware and maximize the whole human potential both at individual and team level.

1. „Puterea poveștii personale” (The power of self journey) – transformation processes

Short description: Workshop that combines training and counseling concepts to support participants to become aware of development needs, to find the best solutions for situations that concern the team and / or individuals and to stimulate innovation and creativity. One of the participating teams was the board members of a social service company with more than 100 sociologists and psychologists employees.

Consultant’s contribution: Creating the concept, facilitating the workshop and counseling / coaching the board team.

Benefits for the client: Awareness of several aggressive behaviors and understanding that, in addition to providing quality services, it is necessary to address the communication needs and interpersonal relations of team members. After six months of working together, there have been positive changes within the relationships between the board team members.

2. Organizational changes

Short description: The transition of a Romanian company with 1200 employees from the organizational ways specific to national companies, with only domestic activities, to a multinational operation approach.

Consultant’s contribution: Developed people operations department with all specific functions: training, recruitment, compensation and benefits, personnel and salary administration, employer branding, internal communication.

Benefits for the client: Department and people operation processes became fully functional in less than 6 months. Also, it was implemented training projects, employer branding activities and performance management.

 

3. Onboarding new members – profiles and training

Short description: Support in the process of integration newly hired members into a team that has had a highly accelerated rhythm of hiring people.

Consultant input: One-to-one counseling sessions with team members, facilitate 2 workshops using the Human Synergistic methodology (LSI and GSI tools), co-facilitating a training course, ‟Interpersonal Managing Skills‟.

Benefits: Understanding the Life Style Inventory profiles. Defusing high tensions that appeared in short time due to the accelerated growth rate of the business and of the great number of hired people.

1. Organizational changes

Short description: The transition of a Romanian company with 1200 employees from the organizational ways specific to national companies, with only domestic activities, to a multinational operation approach.

Consultant’s contribution: Developed people operations department with all specific functions: training, recruitment, compensation and benefits, personnel and salary administration, employer branding, internal communication.

Benefits for the client: Department and people operation processes became fully functional in less than 6 months. Also, it was implemented training projects, employer branding activities and performance management.

2. Onboarding new members – profiles and training

Short description: Support in the process of integration newly hired members into a team that has had a highly accelerated rhythm of hiring people.

Consultant input: One-to-one counseling sessions with team members, facilitate 2 workshops using the Human Synergistic methodology (LSI and GSI tools), co-facilitating a training course, ‟Interpersonal Managing Skills‟.

Benefits: Understanding the Life Style Inventory profiles. Defusing high tensions that appeared in short time due to the accelerated growth rate of the business and of the great number of hired people.

UiPath, Auchan, FDSS, Magic Tic-Tac, The Social Incubator

Trainer certificate with ANC recognition from 2013, Personal development counsellor with ANC recognition from 2014 and Human Synergistics Consultant for tools from Circumplex area starting with 2018.

Master degree in Human Resources management (Faculty of Sociology) and bachelor degree in Economic Cybernetics (Academy of Economic Studies)

Trend Associate

Felicia Enache

Felicia is a 15+ years professional with extensive experience in Human Resources professional, with emphasis on
#Organizational Development, #Learning& Development, #Change Management, #Project Management and
Communication, in manufacturing and service centers, with local and global teams.

Currently, Felicia is HR Business Partner for a Connected Vehicle software development global team for automotive
industry. Her most recent professional experience includes roles as Global HR Business Partner for IT, Global HR
Business Partner for Customer Care and EMEA Organizational Development Specialist.

1. Team Development

Short description: New Leader Integration sessions, facilitated sessions of management operations system and change management; part of the HR team for integration of an acquired software company (80+ employees).
Consultant’s contribution: creative approach which facilitates awareness process, identification of relationships challenges and solutions to address them; psychodrama organizational workshops with different teams; project of
assessment of the organizational culture, and development and implementation of the change management plans together with business leaders; organizational interventions for team dynamics, objectives setting and mediation.
Benefits for customer: fast integration of new leaders / managers, change curve acceleration and productivity increase.

2. Leadership programs development and implementation

Short description: Career Excelerator, LEAD – Leadership Engagement and Development Program, Talent Reviews sessions
Consultant’s contribution: coordination of the Talent Management program at division level, co-creation & implementation of a leadership development abilities for 400+ managers, facilitate talent reviews sessions for allocated teams
Benefits for customer: building a successors pipeline for top management roles, increase of employees engagement and turnover decrease

Face2face and virtual work experience with teams like Cybersecurity, Software Development, Customer Care, Manufacturing, Supply Chain, Shared Service, from automotive and industrial automation.

CIPD certified in Human Resources, Learning & Development (CIPD Associate Member), Belbin consultant (team  roles)

Felicia has a degree in Psychology, a master’s degree in Human Resources and Communication and a 4-year degree as Psychodrama Director (group therapy).

Consultant - Head of Sales & Customer Experience Practice

Catalin Vasile

Catalin is a consultant that has an integrated approach of 2 important areas: Sales and Customer Experience. He helps sales teams and customer service teams to implement processes that are efficient and bring long term value, generating a real differentiator for the organization and long-term sustainability.

After different positions in Banking and Telecom in areas of project management, operations and sales, Catalin coordinated for more than 7 years the distribution channels of ING Bank (direct sales, 160 branches and franchises, contact centers and alternative channels) but also the Innovation and Customer Experience areas. With a team of more than 1500 people, they helped to the increase by 3X the market share of the bank and received recognition in many national and international events for the efficiency and effectiveness of the sales and service channels.

He joined Trend Consult in March 2019 as Head of Sales & Customer Experience Practice.

1.Customer Experience Project

Short description: Our client, a bank with high growth ambitions, wanted to improve the customer experience in the face-to-face interactions in the branches.

Involvement: leadership alignment sessions, objective definition and the translation of the objectives in concrete behaviors for the front-office team, building the training plan and the roll-out of the training session to entire population of targeted staff

Impact: double digit increases in Net Promoter Score and Employee Engagement

Year: 2019

 

2. Outside Sales to Inside Sales (multiple clients from different industries)

Short description: Covid-19 pandemic forced many sales forces to rethink the way they operate.

Involvement: leadership alignment sessions to define the areas that need to be addressed in order to adapt to the new reality, workshops to redefine the sales process and sales methodology, trainings and coaching sessions for the sales teams

Impact: improvements in the sales force effectiveness by adapting to the new communication channels and customers’ expectations

Year: 2020

ING Bank, OTP, Unicredit, Garanti BBVA

With an active presence in projects with social impact, Catalin is one of the initiators of several projects: Startarium.ro, CrestemIdei.ro, The National Association of the Sales Professionals.

Catalin is licensed to use psychometric instruments from Human Synergistics and to run Cultural Change Projects from STELL*R.

Alumni of Mathematics and Computer Science of “Ovidius” University, Constanta and Summa cum Laude graduate of the Romanian-Canadian MBA with double degree in Finance and Marketing.

Trend Associate

Mihai Chiratcu

Consultant with experience working on transformation projects, focusing on organizational culture and sales. He works together with management teams in order to ensure a culture supporting the companies’ objectives and developing a modern leadership style. Together with sales teams he builds new ways of selling, adapted to the changes in the market and clients’ behavior.

Mihai started a career in sales eighteen years ago and had different roles both in operational and management areas, for the next eleven years. At the end of 2013, the decision to start a new challenge as a business consultant and trainer came naturally, sharing his stories and experiences. Starting from 2015 he is involved in project supporting Romanian entrepreneurship as a trainer and mentor and writing articles about business and start-ups in online magazines.

1.Leadership support and Sales Academy

Short description: Support for company’s employees in order to improve leadership skills and teamwork. Initial phase of Sales Academy program.

Consultant’s input: Implemented for a period of two years the leadership programs. Built and implemented the sales program for retail division.

Benefits for the client: developing a new model for decision making inside the teams, increased performances for the sales division, both quantitative and qualitative. Cultural changes in the act of leadership  

2. Organizational Culture Transformation

Short description: Cultural transformation for an entrepreneurial company with around 1600 employees.

Consultant’s input:  Cultural diagnosis, debrief sessions with board team, individual advisory with the leader of the organization, generating ideas for improving/transforming culture and implementing them together with middle management, using rapid result sprints.

Benefits for the client: Increased retention levels, developed a new induction and people development system. Change in decision making inside top management team. Redefine strategy, vision and mission.

3. Sales processes design and implementation

Short description: Support program for a complex transformation process inside the sales division of a big player in the energy sector, focus on leadership and sales skills (B2B, B2C)

Consultant’s input: Launch conference for over 500 people, built and implemented the leadership program for management team in order to support the transformation, follow up on adopting the new skills inside the management team. Built and implemented sales programs for B2B and B2C teams, tailored to new needs in the market, the transformation process and skill level of the people in the teams.

Benefits for the client: Reach and overcome sales targets, better prepared management team in order to lead teams through the transformation process. Better prepared people when facing changes.

Projects he builds and implements focus on the client and his journey, using co-creation and giving the participants tools, advice and support. Thus, the client finds his own answers and not just the ones provided by the consultant.

Enel, Electrica, City Grill, Intertek, JLL, Eden Red

He graduated ASE, International Business specialization, english teaching module and a post graduate program from UPB, specialized in Operational and Change Management

Senior CONSULTANT

Tiberius Budulea

Tiberius is a consultant with over 15 years of experience in #management #sales and #negotiaton projects. He works, as a Trainer and Coach, with management teams to increase the effectiveness of #Performance Management and #Leadership Processes. He helps sales teams define and achieve KPIs and business targets and is an #expert in evaluating managerial skills and training methodology.

After 4 years of sales management and 12 years in sales, Tiberius joined Trend Consult in 2007 and was involved in projects regarding sales and negotiation, conflict management, opportunity identification, presentation skills, strategic thinking, time and project management, change management, coping with pressure, personal efficiency, communication and assertiveness. He is a coach and advisor for a large number of managers in financial, automotive and IT companies. In addition to the job, he initiated several CSR campaigns with projects started out of passion, delivering pro-bono personal development seminars for students.

1. „Leader Academy – We build the future in banking”

Short description: Leadership training program to build the future in banking by creating a culture based on learning, communication and collaboration. 

Consultant contribution: Facilitating training sessions and advising regional managers one-on-one to manage change, identifying barriers and catalysts in development.

Benefits for the customer: Cultural changes when being a leader.

 

2. Sales Force Development Program

Short description: Building an effective sales team in a banking company. 

Consultant’s contribution: Facilitate sales process workshop for POS team and coaching sessions with team manager and team members.

Benefits for the customer: Create Sales Process and set KPIs.

 

3. Improving managers

Short description: a six-month growth process to improve communication skills, motivate and increase the results of senior managers in an IT company

Consultant’s contribution: facilitation of training with the following topics: collaboration, conflict approach, change management, team management, growth-oriented mentality, constructive communication.

Benefits for the customer: Creating a common language in business.

Accenture, Addecco, Amgen, British American Tobacco, BRD Finance, BT Small, Ipso, Leroy Merlin, Novartis, OLX, Oscan Downstream, OTP Bank, Thea Pharm, Vodafone

Tiberius is Huthwaite International certified for SPIN and Negotiation Skills, Eagle’s Flight Canada for numerous experiential learning sessions, Human Synergistics for Circumplex™ range instruments and is cerified in the use of Persolog tools. It is also accredited in the Stell*R Coaching methodology and the paradigm shift methodology (Reframing).

Romanian-American Academy of Techno-economic and Cooperation, bachelor’s degree in economics

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© TrendConsult 2021. All rights reserved.

Use of this site is subject to the Terms and Conditions and the Privacy Statement.

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